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Topic: Disney's top-secret Next-Generation project< Next Oldest | Next Newest >
RichKoster Offline
Rich Koster




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Posted: Jan. 17, 2010, 11:45 am Quote

How Disney's top-secret Next-Generation project can personalize your Disney park experience: http://thedailydisney.com/blog/2010/01/disney-quietly-working-on-1-billion-plus-next-generation-technology-project/

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CarolKoster Offline
Carol Koster




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Posted: Mar. 28, 2012, 7:54 am Quote

Watch out carefully when you stick your Disney theme park ticket into any Fast Pass machine.  The times on the display above those machines… the times printed on the Fast Pass about when to return….  Those times are now being strictly enforced, folks!  Used to be Disney was laid back about it, as long as you had a Fast Pass at all you could return between X and Y o'clock and if it was several minutes or even hours but still on the same date past Y o'clock the Cast Members would let your board anyway.  No more.  You now must return between X and Y o'clock, and if you show up past Y o'clock they strictly will not let you in.

Read on, Quoting USA Today March 8, 2012 :

http://travel.usatoday.com/destina....1

Disney theme parks boost enforcement of FastPass tickets
By Laura Bly, USA TODAY
Updated 3/8/2012 9:11 AM


ntroduced in 1999 as a way to minimize wait times at popular attractions, Disney's free FastPass reservation system has proven to be a savvy park-goer's salvation. Though FastPass tickets for Walt Disney World and Disneyland have always specified a return time within a one-hour window, many visitors realized they could come back any time after that window and still be admitted to the FastPass line with little or no wait.

Visitors head down a hill on Walt Disney World's Spalsh Mountain, one of the attractions that issues FastPass tickets.
CAPTION
By DISNEY, AP

But as of this week, Disney watchers say, that wiggle room is evaporating.


"Walt Disney World is now enforcing both the beginning and end times, allowing guests holding a (FastPass) to only return during the one-hour window stated on the slip. And though it will affect regulars who know how to use the leniency to their advantage, most Walt Disney World guests already do return during the designated time window and likely won't notice much of a difference," writes Ricky Brigante of Inside the Magic.

"There will always be, of course, exceptions to the rule," he added. "But it does mean guests will need to pay closer attention to posted return times when grabbing a (FastPass) in the first place, as to not overlap times with dining reservations, parades, or anything else that might draw attention away from the desired attraction."

In fact, "people who plan their Disney trip will reap rewards from this crackdown," argues Ian Ford, CEO of UndercoverTourist.com. By checking FastPasses during the indicated return time, he says, "the process will run more effectively resulting in overall shorter lines at the rides."
"Given the tremendous popularity of FastPass with our guests, in fairness to all we want to ensure we provide the same opportunity to everyone," said Disney spokesman Rick Sylvain.
But, he told the Atlanta Journal-Constitution, "if a guest experiences extenuating circumstances that affect their ability to return, we will deal with that on a case-by-case basis."


Jim Hill, an entertainment writer who reports on Disney through JimHillMedia.com, told the paper the new policy is a precursor of a $1 billion, next generation queue jumping system he says will let Disney hotel guests reserve ride times before they arrive.

Readers, have you used FastPass tickets to bypass long lines at popular Disney attractions? What do you think of the tighter enforcement?

End of quoted material.
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Hodag Disney Geek Offline
Jimi Richter




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Posted: Mar. 31, 2012, 1:05 pm Quote

I think that the one hour window for fast pass is fair. We love using the fast pass. if you can't make it back to the attraction then it's only fair that you lose out. Yes I agree there can be extenuating circumstances and that they should be considered on a case by case basis. Then again you are always going to run into those people who are going to try to take advantage of that protocol too. But overall, yes we love the fast pass. :coolgrin:

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CarolKoster Offline
Carol Koster




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Posted: April 01, 2012, 3:40 pm Quote

Hodag, I agree.

It was gracious of Disney in Orlando and Anaheim to cut folks some slack about the return time for Fast Passes for so many years.  But now.... Disney means business in more ways than one.  

Disney in publicly stating that it now wants to even out how many people are entering Fast Pass attractions, they want to make it far, to a point, and manage the crowds.  Fair enough.

But if Disney, as articulated by Jim Hill of Disney fan blog JimHillMedia.com, plans to do pre-sales of Fast Passes to those who are willing to pay extra to minimize long lines and running around, then that is Disney meaning business in a whole different, profit-oriented, way.  In other words "why give it away if you can sell it"-kind of an idea.

I'm waiting for the day that Disney claims the oxygen found in the air on their property is "theirs" and sells access to the act of breathing on their property to park guests, especially those park guests staying on site. Over and above the cost of park tickets, travel packages, etc.  :dollar:

So watch those Fast Pass times, folks.  If you're Disney's definition of "too late" for the return times, then you just wasted your time getting the Fast Pass in the first place.  

The alternative is, like Jim Hill of Disney observer site JimHillMedia.com speculates, park guests staying on-site may someday be able to pre-book or buy Fast Passes in advance of their trip under the NextGen technology initiative at Disney parks.  Downside of that:  What used to be free is for sale, there are limited numbers of Fast Passes offered per attraction as it is, and access to the "free" FP's may be limited.  And just because you pre-pay for it doesn't mean you'll be on-time for it either.  

Forgetful people are forgetful people, whether they pre-pay for things or not.  Pre-paid Fast Passes which end up not being used are, all together now, "pure profit for Disney".

Right now, 'til Next Gen and the ability to pre-buy Fast Passes for your Disney trip gets implemented, Fast Passes are free, but in limited quality.  At least for now the big news is those Fast Pass return times are begin strictly enforced, especially the end time of the Fast Pass return time.  If Fast Pass return time is between X and Y o'clock, and you arrive after Y o'clock, then you are outta luck for being in a relatively shorter line.  Consider the value of your time that is lost if you go around collecting Fast Passes then miss out on returning to actually use them.  So plan ahead......!
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CarolKoster Offline
Carol Koster




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Posted: April 09, 2012, 5:42 pm Quote

Regarding Fast Pass return times and new stricter enforcement of return times:  

In a different Topic Disney Echo member TravelLiz reports there is a grace period, of just 15-minutes.  Not all day and all night after the printed return time....nope, just 15 extra minutes at the end of the time bracket.  

But show up later than that grace period....and you'll be denied entry.  

So the intent is still the same:  Stricter enforcement of the Fast Pass return times.

It's a new era, folks.  Time management and being fairly punctual is now getting to be expected of park guests at WDW, in Fast Pass return times and in the dining reservations policies.

:bowdown:  To TravelLiz for the info about how long the grace period is.   :pixiedust:
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4 replies since Jan. 17, 2010, 11:45 am < Next Oldest | Next Newest >

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